HEALTHCARE

Amana’s healthcare insurance policy is provided in compliance with the terms and benefits stipulated by the unified healthcare insurance policy promulgated by the Council for Cooperative Health Insurancethat enforces the insurance by the employer of all his staff and eligible dependents.

​The policy includes the following benefits:

  • Inpatient and outpatient services
  • Maternity and delivery
  • Dental care
  • Eye glasses
  • Kidney dialysis
  • Psychiatric cases
  • Disability and autism
  • Alzheimer cases
  • Costs related to degenerative heart valve deficiencies, etc.

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.