Customer Care: 920006088  Toll Free Number: 8001240242   Medical Approvals: 920002039

Medical Claims

Dear Valued customer for cash claim please follow below instruction:

The e-mail for any Cash claim (med.reimbursement@amana-coop.com.sa) with below requirements:

All Claims should include the following documents:

  • Original Doctor’s Prescription / Medical Report
  • Original Invoices

  • Original Test Results (if being claimed)

  • Discharge Summary (for In-Patient Claims)

  • Copy of National ID / IQAMA

For Repatriation Claims:

  • Death Certificate & Exit Visa
  • Forensic Medicine, Police Report (in case of Accident)

  • Embalming Invoice and Airways bill

  • Other invoice related to additional expenses (Morgue, transportation of human body to airport).

  • Copy of other Governmental official document related to Repatriation as (Embalming Certificate)

  • Official receipts / bank transaction slip related to embalming expenses

*All claims must be sent to Amana insurance company within a maximum period of 30 days inside the Kingdom of Saudi Arabia and 60 days outside the Kingdom.

Medical Reimbursement Claim Form