Overview

AMANA, which means honesty and honoring a vow in Arabic, is one of the solid grounds on which Amana Cooperative Insurance Company bases its business strategy.

Our corporate and individual customers have a wide range of insurance options to choose from. Motor, property, marine, engineering, and other specialist insurance solutions suited to the client’s individual needs.

AMANA is publicly traded on TADAWUL and complies with Al (Insurance Authority) and CCHI (Council of Cooperative Health Insurance) insurance regulatory criteria (the Saudi Arabian Stock Exchange).

Feel free to contact us — our team is ready to assist you.

You may submit a request through any of the following channels:

  • Online: Complete the complaint form below and click Submit
  • Email: customercare@amana-coop.com.sa
  • Call Center: 8001240242
  • Social Media (X Platform): @amanasaudi

Next Steps:

You will receive a request reference number once you submit your request through our channels. You can follow up with us using this reference for any update. We aim to address all requests within five (5) working days, though some complex cases may take longer.

To help us serve you efficiently, please provide:

  • Full Name
  • Policy or Claim Number (if applicable)
  • Contact Information (mobile number and email)
  • Category (e.g., Motor, Medical, Home, etc.)
  • Description of the issue and any supporting documents

If you are dissatisfied with our final response or dissatisfied with any delay in our response (beyond 5 working days), you may refer your complaint to the insurance regulator.